Terms of Service

These Terms of Service (the "Terms") govern access to and use of BrowserGen, the cloud browser platform available at browsergen.com and api.browsergen.com (the "Service"). The Service is operated by Zesiger.net, a Swiss sole proprietorship based in Schmiedrued, Switzerland ("we", "us").

By creating an account, starting a trial, or using the Service in any way, you accept these Terms. If you use the Service on behalf of a company or other organization, you represent that you are authorized to bind that organization, and "you" refers to it.

• Session: one cloud browser instance created through the Service, from its creation until it ends.
• Workspace: the account container that holds your team members, API keys, sessions, plan, and billing relationship.
• Plan: the subscription tier of a workspace, expressed as a number of concurrent Sessions.
• Customer Data: data you or your automation submit to or generate through the Service, including instructions sent to a Session and content loaded inside it.

You must be at least 18 years old and capable of forming a binding contract. You are responsible for the accuracy of your account information, for keeping credentials and API keys confidential, and for all activity under your account and keys. Email verification is required before Sessions can be created.

API keys carry the full access of your workspace. Notify us without undue delay at [email protected] if you suspect a key or account has been compromised.

The Service provides on-demand browser Sessions controlled over a REST API and the Chrome DevTools Protocol, with an optional live view in the dashboard. Sessions are ephemeral: the browser and all state inside it (cookies, storage, downloads) are destroyed when the Session ends. Session metadata (timing, parameters, usage) is retained for 30 days.

We may change, add, or remove features of the Service, provided the core functionality your plan pays for is not materially reduced during a paid period.

You agree not to use the Service to:

• violate any applicable law, regulation, or third-party right, including intellectual property, privacy, and computer misuse laws;
• gain or attempt to gain unauthorized access to systems, accounts, or data, or to probe, scan, or test the vulnerability of systems you are not authorized to test;
• transmit malware, conduct phishing, credential stuffing, denial of service, or click fraud, or otherwise attack third parties;
• circumvent technical measures of third-party services where doing so is unlawful or breaches contracts you are bound by (you are responsible for compliance with the terms of the sites your Sessions access);
• resell the Service as a bare hosted-browser offering without our written consent;
• interfere with or disrupt the integrity or performance of the Service.

We may investigate suspected violations and may suspend Sessions or accounts involved in them (Section 9).

You retain all rights in Customer Data. You grant us the limited right to process Customer Data solely to provide, secure, and support the Service. You are responsible for having a lawful basis for the data your automation collects or submits through Sessions.

Our processing of personal data is described in the Privacy Policy.

Paid plans are monthly subscriptions priced by concurrent Sessions and billed in advance through our payment provider Stripe, in USD, EUR, or CHF. Prices are shown before checkout; taxes may apply depending on your location. Upgrades take effect immediately with a prorated charge; downgrades take effect at the end of the current billing period. You can cancel at any time with effect at the period end; fees already paid are non-refundable except where required by law.

The free trial runs for 7 days with one concurrent Session and requires no payment method. It converts to a paid plan only if you add one; otherwise it expires automatically. One trial per workspace per year.

If a payment fails and remains unpaid after notice, we may downgrade or suspend the workspace.

We operate the Service with commercially reasonable skill and care but do not guarantee uninterrupted availability. Maintenance, capacity constraints, and factors outside our control (including upstream network and infrastructure providers) can affect the Service. Where planned maintenance requires downtime, we aim to schedule it outside peak hours.

We may suspend a Session, an API key, or a workspace immediately where reasonably necessary to (a) address a security incident or abuse, (b) comply with law or an order of a competent authority, or (c) prevent harm to the Service or third parties. We will restore access once the cause is resolved and, where lawful, inform you of the reason.

You may terminate by cancelling your subscription and deleting your account. We may terminate for material breach that remains uncured 14 days after notice, or immediately for serious violations of Section 5.

Upon termination, your right to use the Service ends and remaining Session history is deleted according to the retention periods in the Privacy Policy. Sections that by their nature survive (including 6, 12, 13, and 14) survive.

The Service, including its software, design, and documentation, is owned by us or our licensors and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription in accordance with these Terms. Feedback you provide may be used to improve the Service without obligation to you.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that third-party websites will be accessible from Sessions, that they will not block automated access, or that results produced by your automation are accurate.

To the maximum extent permitted by law, our aggregate liability arising out of or in connection with the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect or consequential damages, loss of profits, loss of data, or business interruption.

Nothing in these Terms excludes liability for intent or gross negligence, or any liability that cannot be limited under applicable law.

These Terms are governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Exclusive venue is the courts competent for Schmiedrued, Switzerland, subject to mandatory consumer venues under applicable law.

We may update these Terms; material changes will be announced at least 30 days before they take effect (by email or in the dashboard). Continued use after the effective date constitutes acceptance. If a provision is held invalid, the remainder stays in force. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms: [email protected].